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Automated Customer Feedback Surveys for Real-Time Insights

Help your business thrive. Collect, understand, integrate, and automate customer and employee feedback.

dark blue chevronUtilize templates while customizing survey questions
dark blue chevronSend surveys in the channels your customers want
dark blue chevronMeasure your results against industry benchmarks 

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Customer feedback survey platform by SPLICE Software for real-time insights

Higher survey response rates, actionable feedback, and maximum business growth.

Help your business THRIVE - Not only create surveys and collect feedback, but also action the feedback in order to grow and improve your company. All through the use of our survey tool, THRIVE!

  • Create and curate different feedback surveys
  • Send surveys in different channels to increase response rates and collect actionable feedback
  • Utilize analytics, tools, and recommendations to improve processes, workflows, and service
Thrive Flywheel (Surveys)

What are you trying to measure?

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Net Promoter Score (NPS)

Likelihood to recommend your brand, product, or service

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Customer Effort Score (CES)

Ease of use of products or services.

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Employee Net Promoter Score (eNPS)

Measure employee satisfaction, employee engagement, employee experience, and brand loyalty.

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Customer Satisfaction Score (CSAT)

Satisfaction of customers with products or services


What can you do with SPLICE's automated surveys?

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Survey Campaigns

Send multiple branded and personalized surveys that works best for your company.
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Templates

Quick onboarding utilizing tried & true templates with personalization.
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Survey Deliverability

Ensure deliverability from your brand and receive high response rates. 
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Data Segmentation

Send targeted and personalized surveys. Make data-driven insights.
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Benchmarks

Performance metrics and reports to know where you stand against your competitors
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Multi-Channel

Send surveys across email, text, call, & chat to maximize engagement.

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Get started with SPLICE® today.

Inspiring customer connections®.

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