We chose and remain with SPLICE's notification calls over their competitors because of the natural- sounding quality of the message, along with the ability to add unique patient personalization by pronouncing their names correctly. We are able to address the patient in either English or French - depending on their preference - along with their first name, clinic location, and specific appointment time. The customizable Caller ID helps create a strong level of trust as our patients can see that the call is from their local Lasik MD clinic.
I highly recommend SPLICE Software to other healthcare professionals needing an efficient and cost-effective notification solution that enhances the patient experience.
SPLICE has been an incredible partner –partner being the operative word– for our company to help us with our communication outreach efforts, especially as it pertains to our ability to assist our customers after a major catastrophic event. They have walked us through the process, been extremely proactive in providing us with solutions for consideration, and kept us up-to-date on new technology options. They are helpful, but not pushy –which is a difficult balance to achieve. We enjoy working with them and look forward to a long and productive partnership!
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