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SPLICE®

Short description: SPLICE® supports our clients in creating communication programs and strategies that help inspire customer connections through multiple media platforms. Primarily, we focus on opt-in management, automated messages and conversations, as well as intelligent reporting. 

Boilerplate: SPLICE® is a customer engagement company that provides, proactive and 2-way text, chat , calls, email and voice first solutions. Our communication solutions offer a perfect blend of AI driven responses with the option to move the interaction to the customers channel of choice when desired. As a managed service we ensure compliance, deliverability, and efficiency for insurance workflows.

Tara Kelly

A serial innovator, published author and founder of SPLICE Software®, Tara Kelly is passionate about technology’s potential to change lives for the better. She has consistently channelled that belief into developing technologies that enhance operations, enable better service delivery, and improve the customer experience. This has resulted in the founding of three distinct customer experience based companies. Most recently, turning an innovative idea into a patented, proprietary technology (US Patent Number 9348812) that harnesses data streams to create personalized, automated messages. SPLICE® solutions were included in Gartner’s “Cool Vendors in Insurance, 2016” report, Forrester’s “IoT and Analytics Startups Can Turn Insurers into the ‘Good Guys’” brief.
 
Tara has been quoted and featured in publications, such as the Financial Post, Forbes, Martech Advisor, Authority Magazine, Entrepreneur, Business.com and Total Retail. She has also shared her passion for creating better customer experiences on the Speaking in Tech and Spot on Insurance podcasts. Tara has shared her expertise as a speaker at Alberta Women Entrepreneurs Conference, SpeechTek, ACORD Innovation, the CODiE Awards, and many other conferences and events. Tara shares her experiences of creating dynamic solutions, successful team and her goal of creating a healthy, humane work environment–in the recently published book, Our Journey To Corporate Sanity: Transformational Stories from the Frontiers of 21st Century Leadership.