Insurance Workflow Automation Software

Automated and integrated messages that can be delivered across any channel.

Your policyholders know what they want. Specific messages, in their preferred channel, right when they need them. Give them everything they’re looking for with SPLICE’s award-winning communication solutions that can be configured for you in 30 days or less.

Texts, chat, calls, email, voice-first channels available

First Notice of Loss

Promptly give policyholders the information and connection they need through their communication preference. Our platform verifies which channel the policyholder prefers to use and sends them a message.

Offer critical information including claims status along with the option to speak to a claims professional immediately, write down a toll-free number for future questions, and find updates via app or web address.

Late Payment Reminders

Personalized and helpful automated notifications, such as Late Premium Reminders, help policyholders feel more closely linked to their carrier. Inform busy policyholders of policy expiration to drive payment and avoid cancellation from missed payments.

Claims Payment Notifications

Efficiently and pleasantly finalize the claims process by informing claimants of payment amount and processing time. After reaching 97% of claimants, one personal lines insurance company saw 86% immediate resolution.

Photo Submission Reminders

Streamline the claims process with automated photo submission reminders. If a policyholder has not submitted photos accompanying their claim, our platform will send them an automated message with instructions and links on how to submit the right photos. The photos are then pushed back into the core platform via a secure API.

Get started with SPLICE® today.

Make your policyholders feel at home.