Automated Insurance Messaging & Policyholder Engagement Tools

Keep your policyholders up-to-date and engaged with your brand.

Real time, data-driven messaging

Reach your insureds' how they want to be reached

Keep everyone informed throughout their journey(s)

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Communicate with your customers in any channel:

And manage their FULL opt-in:

Supporting your digital transformation with communication

Marketing &
Quote Follow-Up

Lead Generation
Quote Follow-Ups
Promotions
Customer Appreciation
Contests

Policy Issuance &
Onboarding

Application Status
Welcome Messages
Onboarding & Portal
Renewals
Paperless Preferences

Claims Process

First Notice of Loss
Status Updates
Appointment Scheduling & Reminders
Claim Closure
Uncashed Checks

Disaster & Emergency

Pre- & Post- Catastrophe (CAT)
Pandemic & Health Alerts
Extreme Weather
Public Danger

Payment Processing & Reminders

Premium Changes
Past-Due & Upcoming Payments
Card On-File Authorizations
Policy Lapses

Workers Compensation

Claim Instructions
Claim Confirmation & Acceptance
Appointment Scheduling & Reminders
Injury Assessment

APD

Body Shop & Adjuster Updates
Photo Submission
Appointment Scheduling & Reminders
Claim Closure

Life & Annuity

Confirmation of Acceptance
Beneficiary Confirmation & Updates
Annuity Updates
Payout Statements
Conversion Periods

Updates, Notifications & Tips

Reminders
Claim Prevention
New Features
FAQs
Change Management

Surveys

Net Promoter Score (NPS)
Customer Satisfaction (CSAT)
Customer Effort Score (CES)
Employee NPS
(eNPS)

Improved customer engagement and a 90% reduction in cost with SPLICE.

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"We operate in a call center environment and had to find a way to free up time for brokers and reduce workloads. We hired SPLICE Software and have obtained great results. We started with a single task at first and quickly added more. The program not only allowed our brokers the availability to work on other things but it also helped increase our client retention."

- SHARP Insurance